Knowledge Base

Do I need a PayPal account to use the PayPal gateway?
You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal...

How do I recover my client area password?
Client area passwords can be recovered by using the "Recover Password" link found at the bottom...

How do I update my billing information?
Login to the client area. Locate the link labeled "Update your details". Under the "My...

How long does it take to activate my account?
Most products are activated immediately after we receive confirmation of payment. If your order...

Why has my account been suspended?
If you are recieving an "Account Suspended" page when trying to access your site, it could be...